The Service Department Sales Manager will lead the sales team and directly manage sales efforts for key accounts including Consultants, General Contractors, and Public Entities. This role requires a strategic thinker with a proven track record in commercial roofing sales and strong leadership skills to drive the team towards achieving sales targets. The ideal candidate has exceptional communication and negotiation skills.

FOCUS

Sales Leadership:

• Lead, mentor, and motivate a team of commercial roofing service sales representatives
• Develop and implement sales strategies
• Conduct regular sales meetings to review performance, provide feedback and offer support
• Monitor sales metrics and key performance indicators to track progress and identify areas for improvement
• Regularly report back to the DivisionPresident on progress and business forecasting

Key Account Management:

• Directly manage sales efforts for key accounts including Consultants, General Contractors, and Public Entities.
• Cultivate and maintain strong relationships
• Collaborate with key accounts to develop customized roofing solutions that meet their specifications
• Address inquiries, concerns, and requests from key accounts promptly and effectively

Business Development:

• Identify new business opportunities and market trends within the commercial roofing service and replacement industry to expand the company’s market presence
• Develop and maintain a robust pipelineof potential clients and projects
• Collaborate with marketing and business development teams to develop promotional campaigns, materials, and strategies to attract new clients
• Attend industry events, trade shows, and networking functions to promote the company’s commercial roofing services and build professional relationships

Sales Performance Analysis and Reporting:

• Analyze sales data and market trends to identify opportunities for growth and improvement in the commercial roofing service and replacement segment.
• Prepare regular sales reports, forecasts, and analyses for senior management
• Report on weekly numbers for metrics directlyto Division President.

Employee Development:

• Mentor and coach team
• Effectively motivate, lead, train and develop people
• Foster a culture of excellence and work environment which attracts/retains strong staff
• Inspire staff to develop expanded capabilities and additional skills to position them for advancement within the organization
• Maintain the right size sales team to achieve goals
• Recruit and retain team members and help anticipate the need for additional team members.
• Assist with growth and development of Service Department in all regions
• Lead onboarding planning and implementation for new hires
• Maintain documented process for all functions the sales team is involved in